Fill out the complaint form that appears in front of you | Click on E-Services that appears at the top of the main page |
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The complaint will be processed, and you will be informed | An e-service provided by the Communications and Information Technology Commission CITC , wich enables telecommunication services subscribers to submit complaints, to settle disputes between subscribers and service providers |
Reference number of the claim filed to the service provider.
23For companies and government agencies: Communication details | |
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Verify the outcome of the complaint s handling, and escalate it to the CITC | This service enables receiving and processing reports on deviations to the telecommunications system |
For individuals: copy of the ID, contact number, details of the communication.